Terms & Conditions

TERMS AND CONDITIONS: These terms and conditions shall apply to all goods sold by Gentech SA (Pty) Ltd to the customer.

PRICE ARE SUBJECTED TO CHANGE WITHOUT PRIOR NOTICE
50% DEPOSIT ON ORDER AND BALANCE OF 50% – BEFORE LOADING/COLLECTION FROM WAREHOUSE No terms are permitted unless agreed by the Company in writing.
Finance options available on all Generators
PRICE EXCLUDES: DELIVERY AND/OR INSTALLATION (REQUEST PRICE ON DELIVERY / INSTALLATION)
Quotes is Valid for 7 days.

LEADT TIME FOR BUILDING THE GENERATOR 5 – 7 working days (unless otherwise informed)
Once Load Tested – Gentech SA will advise when to collect or when delivery will take place.
DELIVERY: Any delivery note (copy or original) signed by the Customer and/or its authorized representative and/or its nominated agent and held by the Company, shall be prima facie proof that delivery was made to the Customer

COLLECTION: Gentech SA will not take any liability for the generators whilst in transit vests by the Customer

ENGINE WARRANTY : 1 YEAR / 1000 HRS
From date of collection/Delivery
Warranty is only on Mechanical Parts not on Electrical Components
Warranty only applies if service schedule is maintained

CONDITIONS: Generators must be serviced by GenTech SA duration the warranty period. If Gentech SA does not service the Generator a qualified mechanic must do the service. If the generator does not get serviced through Gentech SA or a qualified mechanic the warranty will be voided.
Please note this is a payable service.
Travelling, Call out Fee and Service Parts

SERVICE SCHEDULE: First Service: 50 hrs / 3 Months Second Service: 200 hrs / 6 Months
Third Service: 550 hrs / 12 Months, Continue once a year

Deposit: the 50% deposit is not refundable.

CALL OUT: will be charged @R650.00 per hour and round trip km @R5.50 per km – Invoice to be paid no later than 3 working days after work was commence.

INSTALLATION: PLEASE NOTE – GENTECH SA DOES NOT TAKE ANY RESPONSABLITY – When a generator was installed through the Customer’s electrician and something goes wrong. The Company shall not be liable for any damages or losses of whatsoever nature, whether direct, indirect or consequential and howsoever caused.

Thank you for your business